12 Reasons Why Live Chat Service is Important for E-Commerce Business

 

Are you still struggling to solve your customer queries in time? Opting for a live chat for your website over other channels of communication provides a personalized touch to the customer experiences. Now you can increase your customer interaction and number of average order values while solving their queries in time. .

Comments

Post a Comment

Popular posts from this blog

6 Tips on How to Write Good Content for your Website

Image
As Uncle Ben in Spiderman said, “With great power comes great responsibility”, I say, with good content writing skills comes the need to deliver amazing content! A person can either be a good content writer or an excellent one. The thin line that divides these two possibilities is the zeal to give your best and achieve your goal. A person may be a creative content writer , but still not be able to deliver the standard of work expected on another platform, suppose digital content creation. While a person who writes excellent on a digital marketing front may not be able to write a good travelogue. The style of content creation and moderation for various podiums may be different, and needs to be treated differently. When writing for a website, a content writer should keep in mind a few parameters so as to deliver a content which not only draws audience, but engages them to stay. 6 tips for good website Content follow a basic guideline as below:     ...
Read more

Are BPOs trustworthy? How do we know?

Image
Business process outsourcing or BPOs are fast becoming popular with most of the businesses, providing support and delivering quality service in managing complex noncore functions or back office tasks as required. At the same time, businesses opt to outsource their data entry and data management services, as they believe it will leave them with more time to focus on their core responsibilities, while also relieving them from the pressures of training in-house staff or setting up resources for this.  Consequently, the BPO also deliver quality service in quick speed. Why do businesses consider outsourcing as a cost-worthy process? Three of the major processes, considered to be a significant aspect of outsourcing includes data entry, back office support and voice or non-voice processes.  In the meantime, you will also see that the BPO sector caters to most services ranging from promoting the new business, company policy changes, risk assessment factors, inbound/out...
Read more